Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days (where available)
Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other unforeseen circumstances.
Domestic Shipping
We currently ship to addresses within the United States.
International Shipping
If international shipping is available, customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
Once your order has shipped, you will receive a tracking number by email so you can monitor its progress.
Lost or Delayed Packages
We are not responsible for delays caused by the shipping carrier. If your package appears lost or has not arrived within a reasonable timeframe, please contact us and we will assist you in working with the carrier.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Damaged Items
If your order arrives damaged, contact us within 7 days of delivery with your order number and photos of the damage. We will review the issue and work toward an appropriate resolution.